We aim to despatch all products within 10 working days of order; products are usually made to order. During very busy times, or for large orders, we will contact you with a delivery estimate. If you require your order sooner than 10 days, please contact us and we will see what we can do P&P is free for UK orders. We try to use recycled packaging where possible, without compromising on protection of your items. If you change your mind, we offer a 14 day returns policy on goods (except for bespoke orders), and products should be returned to us in a saleable condition at your expense. Refunds will only be issued once the goods are received.