Folksglove designs and sells understated accessories for enjoying the outdoors.
Our products are inspired by the British landscape and its possibilities: quiet cycles, blustery walks, wild swims and secret picnics.
We believe that outdoor goods can be both beautiful and useful. Our colours and textures are carefully chosen to blend with the scenery and surroundings of the British Isles and beyond. And we like to use materials that are natural and tactile but also serve a practical purpose.
Established by Sarah Jefferies, Folksglove seeks to create an evolving range of outdoor goods, and find and share recipes, rambles and wild spots to inspire your next adventure.
Quality and timeless design are intrinsic to Folksglove and our products are made to improve with age. We hope they become favourites and join you on picnics and adventures for years to come.
The indomitable British love to eat outdoors whenever they can, yet the range of outdoor rugs, napkins, cushions available rarely seem to reflect the beautiful surroundings in which our country delights. Not only are Folksglove's wonderful designs redolent of nature, but they are entirely practical for the British weather. We love these beautiful items which makes al fresco eating even more pleasurable. Yes, you may pay more for one of these rugs, but they will last and last, forming a beautiful background to your picnics for many years
View the terms and conditions here at https://www.folksglove.com/pages/terms-conditions
We aim to process orders on the same day. If you place your order on a Friday afternoon, over the weekend or on a Bank Holiday it will be processed the next working day. If you need your order urgently please contact us and we will do our best to accommodate your request.
UK STANDARD DELIVERY
We offer free UK standard delivery on all orders over £75
For orders below £75 our standard postage costs £4.95 per order.
Please allow 3-5 working days for your order to arrive. Deliveries are made by Royal Mail and can be delivered between 7am and 7pm (no signature is required).
UK NEXT DAY DELIVERY
UK next day delivery costs £7.95 per order.
All orders must be received before 2pm Monday to Thursday for next day delivery. Orders placed after 2pm will be delivered within 48 hours. Orders placed after 2pm on Thursday and at anytime Friday to Sunday will be delivered on Tuesday.
Deliveries are made by DHL from 9am until 8pm and may require a signature.
Please note that Folksglove does not accept liability for any delivery instructions given to the delivery company by the customer. If you leave instructions for a parcel to be left in a different location (e.g. neighbour, shed) we cannot accept responsibility if you fail to receive your parcel.
NON MAINLAND UK AND INTERNATIONAL DELIVERY
Delivery to European addresses costs £20 per order. Delivery to the Rest of World addresses costs £40 per order.
You may return any part of your purchase for an exchange or refund within 14 days of receiving your order.
All items must be returned in a fully resalable condition, which means being unused and, if possible, in the original packaging.
Please email firstname.lastname@example.org to receive full return instructions.
If you have received incorrect or damaged goods please contact us within 7 days and we will arrange a refund or replacement for you.
With the exception of incorrect or faulty items we are not responsible for return postage costs.
Please be sure to obtain proof of postage when returning items, as we cannot be held responsible for parcels that fail to reach us.
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